Terms of Service

1. Agreement to Terms

By accessing or using Chaz Boren's ("we," "our," "I," "me," "Chaz Boren") website and services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the website or services.

These Terms constitute a legally binding agreement between you and Chaz Boren. By accessing or using our services, you represent that:

• You are at least 18 years old
• You have the legal capacity to enter into contracts
• You are not prohibited by law from using our services
• You will comply with all applicable laws and regulations
• You understand that your use of the site constitutes acceptance of these terms
• You acknowledge these terms may change over time
• You are capable of evaluating and understanding these terms

These Terms apply to:

• Website usage (chazboren.com)
• Content accessed through the website
• Communication with Chaz Boren
• All associated services and features
• Any professional engagements that result from website contact
• Downloadable resources or materials (if available)
• Blog posts, articles, and other published content

If you have any questions or concerns about these Terms, please contact me before using this website. Your continued use of the website indicates your understanding and agreement to these Terms.

2. Services

2.1 Nature of Services

I provide professional services as outlined on the website, which may include:

• Digital Marketing: Comprehensive marketing strategies leveraging digital channels
• Intelligence-Based Marketing: Data-driven marketing approaches using market intelligence
• AI Consulting: Strategic guidance on artificial intelligence implementation
• Full Stack Development: End-to-end web and application development
• Business Consulting: Strategic advice on business operations and growth
• Project management and coordination services
• Technology integration and implementation
• Strategic planning and roadmap development
• Other professional services as described on the website

2.2 Website Services

The digital platform includes:

• Website access and functionality
• Informational content about professional services
• Contact forms and inquiry submission
• Portfolio and work samples
• Blog posts and articles (if available)
• Professional resources and downloads (if offered)
• Service descriptions and capabilities information
• Professional background and credentials
• Testimonials and client feedback (where applicable)

2.3 No Guarantee of Digital Services

While I strive to maintain reliable digital services, I do not guarantee:

• Continuous, uninterrupted access to the website
• Error-free operation of digital tools
• Compatibility with all devices or browsers
• Availability of all features at all times
• Immediate responses to inquiries
• Availability for specific projects or timeframes without prior agreement
• That website content will always be current or updated
• That services depicted will remain unchanged
• Specific results or outcomes from services
• Technical reliability of third-party plugins or integrations

2.4 Service Limitations

Important disclosures:

• Website content is for informational purposes only
• No professional services are provided without explicit agreement
• Results may vary based on individual circumstances and project requirements
• Services are not legal, financial, or medical advice
• Specific terms of professional engagements will be provided in separate agreements
• I may decline to provide services at my sole discretion
• Professional advice is limited to the scope of engagement
• Implementation of recommendations remains your responsibility
• Services may be subject to capacity and scheduling constraints

2.5 Service Agreements

For professional services:

• All professional services require written agreements
• Service commencement is subject to verification of your information
• Service fees and payment terms will be specified in your agreement
• You must have legal authority to request services
• Service terms are negotiable before signing
• Agreements will specify deliverables, timelines, and expectations
• Changes to scope may require additional agreements
• Termination conditions will be outlined in service agreements

3. User Responsibilities

You agree to:

• Provide accurate and complete information when communicating with me
• Have legal authority for any transactions or inquiries
• Maintain confidentiality of communications
• Respond promptly to information requests if engaging my services
• Provide required documentation for any services rendered
• Use the website and services only for lawful purposes
• Report any unauthorized access or security issues immediately
• Be responsible for all content you submit
• Not use the website in any way that could damage, disable, or impair the site
• Not attempt to gain unauthorized access to any part of the website
• Keep information related to payment methods secure (if applicable)
• Not create multiple accounts or share account access (if applicable)
• Update contact information when changes occur
• Cooperate in the service delivery process
• Accept responsibility for implementing advice or recommendations
• Acknowledge that results depend on your implementation of services

3.1 Client Information

Regarding your information:

• All information provided must be accurate and truthful
• Material facts relevant to services must be disclosed
• Identity verification may be required for certain services
• Documentation may be required for service delivery
• False information may result in service termination
• You are responsible for the security of your credentials
• You must have proper authority to share any third-party information

3.2 Compliance and Reviews

I reserve the right to:

• Request additional information with reasonable notice
• Conduct compliance reviews for service agreements
• Review your compliance with these Terms
• Take appropriate action for non-compliance
• Request information to verify eligibility for services
• Terminate services if terms are violated

4. Website Usage

4.1 Acceptable Use

You agree not to:

• Submit false or fraudulent information
• Violate any applicable laws or regulations
• Interfere with website functionality
• Access unauthorized areas of the website
• Use automated systems or bots
• Attempt to reverse engineer the website systems
• Scrape or harvest data from the platform
• Introduce malware or harmful code
• Impersonate others or misrepresent your identity
• Bypass security measures
• Engage in any activity that could damage, disable, or impair the website
• Distribute or post spam or unsolicited communications
• Post defamatory, obscene, or offensive content
• Infringe on the intellectual property rights of others
• Attempt to manipulate identifiers to disguise the origin of content
• Use the site for commercial purposes without prior written consent

4.2 Digital Security

You are responsible for:

• Maintaining the security of your devices when accessing the website
• Using secure and updated browsers
• Protecting information shared through contact forms
• Reporting security concerns immediately
• Using strong passwords for any interactive features
• Ensuring the confidentiality of any credentials provided to you
• Implementing appropriate security measures on your systems
• Maintaining up-to-date antivirus and anti-malware protection
• Logging out from shared devices after accessing secure areas

4.3 Third-Party Links

The website may contain links to third-party websites or services that are not owned or controlled by me. I have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that I shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

I strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

5. Intellectual Property

All content on this website is protected:

• Website content is the property of Chaz Boren or licensed for use
• Text, graphics, logos, images, videos, and design elements are protected by copyright and other intellectual property laws
• The website name, logo, and brand elements are trademarks
• No reproduction or distribution without prior written permission
• No commercial use of materials
• Limited license granted for personal, non-commercial viewing
• All rights not expressly granted are reserved
• The structure, organization, and code of the website are valuable trade secrets and confidential information
• Third-party materials used on the site may be subject to separate terms

5.1 Content Usage

You may use the content on this website solely for:

• Personal, non-commercial purposes
• Learning about services offered
• Making inquiries about professional services
• Viewing and temporarily storing copies for personal use
• Printing reasonable extracts for personal reference

You may not:

• Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information from the website
• Use content for commercial purposes without explicit permission
• Remove any copyright, trademark, or other proprietary notices
• Transfer the materials to another person or mirror the materials on any other server
• Reverse engineer, decompile, or disassemble any portion of the website
• Use any automated process to extract data or content
• Use the website or its content to create a competing service
• Present website content in a misleading or derogatory context

5.2 User-Generated Content

If you submit content to the website (such as via contact forms, comments, or feedback mechanisms):

• You retain ownership of your original content
• You grant me a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform that content
• You represent that you have all necessary rights to grant this license
• You are responsible for the legality and appropriateness of all submitted content

6. Limitation of Liability

I shall not be liable for:

• Any direct, indirect, incidental, special, or consequential damages
• Loss of data, profits, or business opportunities
• Damages resulting from your use or inability to use the website
• Third-party actions or services
• Errors or omissions in the content
• Inaccuracies in information provided
• Security breaches beyond my control
• Technical malfunctions or cyber attacks
• Natural disasters or force majeure events
• Internet or telecommunications failures
• Damages or losses resulting from decisions made based on website content
• Delays or failures in performance due to circumstances beyond reasonable control
• Business interruption or lost business opportunities
• Harm to your computer system or loss of data

6.1 Service Warranty Disclaimer

The website and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement of intellectual property rights
• Accuracy or reliability of the content
• Uninterrupted or error-free operation
• Specific results from using the website or services
• That the website will meet your requirements
• That defects will be corrected
• Freedom from viruses or other harmful components
• Security of transmission or storage

6.2 Liability Caps

To the maximum extent permitted by applicable law:

• My total liability shall not exceed the greater of:
• The amount paid by you for services in the past 12 months
• $500 USD
• Some jurisdictions do not allow liability limitations, so these may not apply to you
• Nothing in these terms excludes or limits liability for fraud, intentional misconduct, or anything that cannot be excluded or limited by applicable law

You agree that this limitation of liability is a reasonable allocation of risk and is a fundamental element of the basis of the bargain between us.

7. Dispute Resolution

7.1 Informal Resolution

Before pursuing formal legal action:

• Parties agree to attempt good faith negotiations
• Contact me directly with concerns
• Allow reasonable time for response and resolution
• Provide detailed information about the dispute
• Engage in productive dialogue to seek resolution
• Consider alternative solutions

7.2 Mediation

If informal resolution fails:

• Parties agree to mediation first
• Costs shared equally
• Good faith participation required
• Confidentiality maintained
• Mediation conducted within 60 days of request
• Mediation location to be mutually agreed upon
• Mediator selected by mutual agreement
• Non-binding process unless agreement reached

7.3 Arbitration

If mediation fails:

• Binding arbitration required
• American Arbitration Association rules apply
• Single arbitrator selected
• Costs as determined by arbitrator
• Proceedings conducted in English
• Judgment on award may be entered in any court
• Arbitration to be held in Texas or mutually agreed location
• Limited discovery as determined by arbitrator
• Confidentiality of proceedings maintained
• Arbitrator's decision to be in writing with reasons

7.4 Class Action Waiver

By using the website, you agree to waive any right to:

• Participate in a class action lawsuit
• Join consolidated claims
• Participate in class-wide arbitration
• Act as a private attorney general
• Join or consolidate claims with others
• Bring representative actions

All disputes must be resolved on an individual basis. You acknowledge that this waiver is an essential part of these Terms.

7.5 Exceptions

The following are not subject to the arbitration requirement:

• Intellectual property disputes
• Small claims court actions
• Injunctive relief to stop unauthorized use of the website
• Government enforcement actions

8. Governing Law

Legal framework:

• These terms are governed by the laws of the State of Texas without regard to its conflict of law principles
• Federal laws where applicable
• The United Nations Convention on Contracts for the International Sale of Goods does not apply
• If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect
• Any judicial proceeding arising from or relating to these Terms will be brought in the appropriate courts in Texas
• You consent to personal jurisdiction and venue in those courts
• In the event of any legal action arising from these Terms, the prevailing party shall be entitled to recovery of reasonable attorney's fees and costs

If you access the website from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

9. Modifications

I reserve the right to modify these terms at any time. Changes are effective immediately upon posting. Continued use constitutes acceptance of modified terms.

I will review these Terms of Service periodically to ensure they remain compliant with current laws and regulations. Significant changes may be communicated through a prominent notice on the website.

If you do not agree with the updated terms, you should discontinue using the website. Your continued use following any changes indicates your acceptance of the modified terms.

9.1 Notification of Changes

Notification methods may include:

• Banners or notices on the website
• Email notifications for registered users (if applicable)
• Updates to the "Last Updated" date at the top of these Terms
• Blog posts or announcements for significant changes
• Temporary popups or modal windows for critical updates

It is your responsibility to review these Terms periodically to stay informed of any changes.

10. Contact Information

For questions about these Terms of Service or any legal matters concerning the website or services:

When contacting me about legal matters, please include:

• Your full name
• Contact information
• The nature of your inquiry
• Relevant details about your concern
• Any applicable deadlines

I will make reasonable efforts to respond to legitimate inquiries promptly, typically within 5-7 business days.

11. Digital Communications

By using the website, you consent to receive electronic communications from me, including:

• Email responses to your inquiries
• Information about services requested
• Notifications about website changes or updates
• Marketing communications (with opt-out options)
• Service-related announcements
• Newsletters or updates (with opt-out options)
• Feedback requests
• Surveys and research requests

11.1 Communication Preferences

You can manage your communication preferences by:

• Using the unsubscribe link in marketing emails
• Contacting me directly with specific opt-out requests
• Specifying your preferences when submitting contact forms
• Requesting communication through specific channels

Electronic Communication Policies:

• I comply with CAN-SPAM Act requirements
• Opt-out options are provided for marketing messages
• You can update preferences by contacting me
• Some communications are essential for service delivery
• All communications are subject to my Privacy Policy
• I may record and store electronic communications for quality assurance and record-keeping
• Communications may be monitored for legal compliance and security purposes

By providing your contact information, you agree that I may contact you about relevant services, updates, and offers. You may opt out of marketing communications at any time.

12. Data Protection and Privacy

I take data protection seriously and implement various measures:

• Encryption of sensitive data
• Secure communication channels
• Regular security assessments
• Limited data collection and retention
• Compliance with applicable privacy laws
• Incident response procedures
• Access controls and authorization mechanisms
• Regular monitoring and auditing
• Data minimization practices
• Employee training on data security

12.1 Privacy Policy

For complete information on how I collect, use, and protect your data, please refer to the Privacy Policy, which is incorporated into these Terms by reference.

Your data protection rights include:

• Access to your personal data
• Correction of inaccurate information
• Deletion requests (subject to legal requirements)
• Data portability options
• Marketing preferences control
• Withdrawal of consent
• Lodging complaints with supervisory authorities
• Restriction of processing in certain circumstances
• Objection to processing in certain circumstances

12.2 Cookies and Tracking

This website may use cookies and similar tracking technologies to enhance your experience and collect information about how you use the site. For detailed information about cookies and how to manage them, please refer to the Privacy Policy.

By using this website, you consent to the use of cookies in accordance with the Privacy Policy. You can manage cookie preferences through your browser settings.

13. Severability and Waiver

13.1 Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

13.2 Waiver

The failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative.

13.3 No Right Survival

No right or obligation under these Terms will be deemed waived, modified, or superseded by any subsequent change in these Terms unless expressly referenced.